Tell us what happened and include enough detail to identify the project or payment. Never send passwords, full card numbers or government identity documents in this form.
Quick answers
A processing attempt failed Failed attempts should restore charged coins automatically. If the balance has not updated, send the project name and approximate time.
I need a refund Review the Refund Policy , then choose “Billing or refund” in the form. Do not send full card details.
I cannot sign in Confirm you are using the same identity used to create the account. Include the error text and browser name.
I want my data or account deleted Choose “Privacy or data request” and submit from your account email. We verify identity before acting.
A shared gallery should no longer be public Revoke the link in the app. If you cannot access the account, contact us with the gallery URL.
